Authenticity House provides independent, photo-based luxury item authentication. Submission results reflect the evidence provided, reviewer analysis, and internal quality-control workflow at the time of review.

Customers must submit accurate item details, lawful images, and any requested follow-up evidence. Turnaround targets depend on purchased service tier, evidence completeness, and queue conditions.

Payment covers review workflow access, partner/admin handling, and certificate delivery when a case reaches a certificate-eligible outcome. Refund, dispute, and correction handling must follow the platform support process and final reviewed policy.

Certificates, verification pages, and dashboard records are platform outputs and must not be altered, resold as affiliation proof, or used to imply endorsement by any luxury brand owner.

Pre-launch note: legal counsel still needs to review final consumer, refund, dispute, and jurisdiction language.